Troubleshooting

Common issues and their solutions when using blosm's tools and API.

Authentication Errors (401)

Cause: Invalid or missing API key.
Solution: Verify your API key in the Authorization header. Generate a new key from your dashboard if needed.

Connection Timeouts

Cause: Network restrictions or proxy issues.
Solution: Ensure your network allows outbound HTTPS connections. Try switching to a different proxy or disabling VPN briefly to test.

Rate Limited (429)

Cause: Exceeded your plan's request quota.
Solution: Wait for the rate limit window to reset. Check your dashboard for remaining quota. Consider upgrading to Elite for unlimited requests.

Claim Failed

Cause: Username was taken between check and claim.
Solution: Enable real-time monitoring to claim instantly when a username drops. Use the auto-claim engine with shorter polling intervals.

False Positives / Negatives

Cause: Discord API caching or rate limiting.
Solution: Use our bulk check endpoint with randomized delays. Enable the proxy rotation feature for more reliable results.

Still having issues?

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